lavonirex

Introduction and Scope

lavonirex operates under Australian privacy legislation and takes your personal information seriously. This policy explains how we collect, use, store, and protect your data when you engage with our business diversification services.

We're bound by the Privacy Act 1988 (Commonwealth), including the Australian Privacy Principles. When you visit our website, use our services, or communicate with our team at 22 Victoria Dr, Gray NT 0830, your privacy rights are protected under these laws.

Quick Summary: We only collect information necessary for providing financial advice and business diversification services. We don't sell your data to third parties and you can request access to or deletion of your information at any time.

Information We Collect

Type of Information	Examples	Collection Method
Contact Details	Name, email, phone, business address	Forms, consultations, email
Business Information	Company structure, revenue, industry sector	Client meetings, questionnaires
Financial Data	Cash flow, investment capacity, risk tolerance	Assessment documents, bank statements
Website Usage	IP address, browser type, pages visited	Cookies, analytics tools

We collect this information directly from you during consultations, through website forms, or when you call us at +61362233333. Sometimes we might receive information from your accountant or legal advisor if you've authorized them to share it.

How We Use Your Information

Providing business diversification advice tailored to your situation
Conducting financial assessments and risk analysis
Preparing investment recommendations and strategic plans
Maintaining ongoing client relationships and follow-up services
Meeting legal obligations under financial services regulations
Improving our website and service delivery
Sending relevant market updates (only if you've opted in)

Everything we do with your information connects back to helping you diversify your business successfully. We don't use your data for unrelated marketing or sell it to other companies.

Data Sharing and Disclosure

We keep your information confidential, but there are specific circumstances where we might share it:

With your explicit consent for specific purposes
To comply with Australian financial services licensing requirements
When required by court orders or government investigations
With professional service providers who assist our operations (under strict confidentiality agreements)
To protect against fraud or other illegal activities

Our service providers include IT support companies, document storage providers, and compliance specialists. All are bound by confidentiality agreements and can only use your information for the specific services they provide to us.

Your Privacy Rights

Right to Access

Request copies of all personal information we hold about you

Right to Correction

Ask us to update or correct inaccurate information

Right to Deletion

Request deletion of your data (subject to legal retention requirements)

Right to Object

Opt out of marketing communications or certain data processing activities

To exercise any of these rights, contact us at contact@lavonirex.com with specific details about your request. We'll respond within 30 days and won't charge fees for reasonable requests.

Data Security and Protection

We protect your information through multiple security layers:

SSL encryption for all website communications
Secure document storage with restricted access controls
Regular security audits and system updates
Staff training on privacy and confidentiality requirements
Physical security measures at our Northern Territory office
Backup systems with encryption for data recovery

Despite our precautions, no system is completely secure. If we experience a data breach affecting your information, we'll notify you and relevant authorities as required by law.

Data Retention Periods

Client Files: 7 Years

Financial advice records and client communications retained per ASIC requirements

Website Analytics: 26 Months

Anonymous usage data for improving website functionality and content

Marketing Lists: Until Opt-out

Contact details for newsletters and updates (removed immediately upon request)

Inquiry Forms: 2 Years

Initial consultation requests and preliminary information

Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Here's what we track:

Essential cookies for website functionality and security
Analytics cookies to understand popular content and user pathways
Preference cookies to remember your settings between visits

You can disable cookies through your browser settings, though this might affect some website features. We don't use cookies for advertising or tracking across other websites.

We use Google Analytics with IP anonymization enabled, meaning your exact location isn't recorded. This helps us understand which content is most helpful for visitors.

International Data Transfers

Your information primarily stays within Australia. However, some of our service providers operate internationally:

Cloud storage providers with Australian data centers but international support teams
Software platforms that may process data through overseas servers
Email services with global infrastructure but strong privacy protections

When data goes overseas, we ensure adequate protection through contractual safeguards, certification programs, or transfers to countries with equivalent privacy laws.

Changes to This Policy

We review this privacy policy annually and update it when our practices change or new laws take effect. Significant changes will be communicated directly to current clients via email.

Minor updates, like contact detail changes or clarifications, will be posted here with an updated "Last Modified" date. We recommend checking this page occasionally if you're concerned about privacy practices.

Previous versions of this policy are available upon request if you need to reference historical privacy practices for any reason.

Privacy Policy